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[01]
Project Overview

Shelby had the skills and loyal clients — but no digital presence to match. Without cohesive visuals or a clear brand identity, she was losing potential clients who couldn't find the proof they needed to book. She needed more than assets. She needed clarity on what made Ginger Root worth choosing.

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My Approach

We started with a brand analysis — a strategic deep dive to define her direction, core feelings, and the words that would shape how she showed up. From there, I directed a full photoshoot and video session built specifically for social media, leaving her with a complete content library and a website rebuilt around her brand from the ground up.

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The Results

Within months of launching, Shelby's business shifted — from inconsistent bookings and monthly discounts to a steady, growing client base she no longer needs to chase.

Before we worked together, Shelby was pulling from personal funds to cover business expenses. Today, Ginger Root is fully self-sustaining — and reinvesting profit back into growth.

New clients now use her social media to discover her and her website to validate before booking. Retention improved significantly — because she finally knows who she's speaking to.

Category:

Brand Strategy | Photography Production | Video Production

Category:

Brand Strategy | Photography Production | Video Production

Year:

2024

Year:

2024

Client:

Ginger Root Beauty Boutique

Client:

Ginger Root Beauty Boutique

Location:

Seattle, WA

Location:

Seattle, WA

[02]

My business has changed a lot, and working with Nao played a big part in that. She asked the hard questions and helped me find clarity in my brand identity — which boosted my confidence, made me bolder, and re-energized me. I finally know what my brand is and who it's for. Because of that, my client retention has significantly increased and my business is fully self-sustaining and profitable.

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Shelby Creech

Owner & Esthetician

My business has changed a lot, and working with Nao played a big part in that. She asked the hard questions and helped me find clarity in my brand identity — which boosted my confidence, made me bolder, and re-energized me. I finally know what my brand is and who it's for. Because of that, my client retention has significantly increased and my business is fully self-sustaining and profitable.

Avatar

Shelby Creech

Owner & Esthetician

Results

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Increased Client Retention

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Increased Client Retention

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Profitable & Self Sustaining

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Profitable & Self Sustaining

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Website Improvement

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Website Improvement